Frequently Asked Questions

1. What specific graphic design services do you offer?

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My primary focus areas include: Logo Design, Brand Identity, Web Design, Ads & Social Media Design.
In addition, I take graphic design-related projects like cover art, poster, video thumbnail designs, but not limited to those.

Get in Touch with me to find out more.

2. Can you explain your approach to design?

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My design approach is a thoughtful and collaborative process that centers around understanding the unique needs and aspirations of my clients.

Find out more about My Approach.

3. What types of files do you provide upon completion of a project?

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Upon completion of a project, I provide my clients with a requested package as well as potentiallly necessary of files to ensure versatility and accessibility for their design assets. The deliverables typically include:  Vector Files (AI, SVG, EPS, PDF), Raster Files ( JPG, PNG), Layered Source Files (PSD, AI, INDD), Typography Files (e.g., TTF, OTF). I often include mock-ups or application samples or print-ready files with the appropriate color profiles, resolutions, and bleed settings.

4. Can clients request revisions, and how many are typically included in your packages?

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Absolutely, client satisfaction & project completion are the top priorities for me.  I include an equal number of revisions to the number of the review stages – three stages. During each revision round, clients can communicate their feedback, suggest changes, or request modifications to elements such as colour schemes, typography, layout, and design aesthetics. After the final stage of the design, I offer one complimentary revision. However, any other request after that is to be treated as an addition or a separate project, & to be billed individually.

5. What communication channels do you use, and how often can clients expect updates?

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To facilitate effective collaboration with clients, I utilize a variety of communication channels tailored to their preferences and convenience. Typically, I use Email as a primary mode of communication for project updates & sharing design concepts. I prefer to host the initial interview & the following review sessions as Virtual Meetings through platforms such as Zoom, Discord, or Google Meet. Likewise, for time-sensitive matters, I may contact through the commonly used Messaging Platforms.

7. What is your payment structure, and do you require a deposit?

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I understand that some clients may be uncertain about their design needs or may require guidance in shaping their creative vision. I offer free initial & follow-up consultations for all the clients.

8. What factors can affect project timelines, and how do you manage deadlines?

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Ideally, each project is to be treated individually. I consider the follwoing factors: Scope of Work, Client Responsiveness, Revisions and Iterations, Unexpected Changes or External Dependencies.

To uphold deadlines effectively, I implement the following strategies: Clear Communication, Realistic Planning, Buffer Time, & Proactive Issue Resolution.

9. Who owns the rights to the final designs, and are there any restrictions on usage?

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I assign all the rights to the client, except being able to showcase the work. Here is a detailed description:

IP 1. Rights in the Final Deliverables
IP 1.1 Final Works. Upon completion of the Services, and expressly conditioned upon full payment of all fees and costs due, Designer assigns to Client all of Designer’s Copyrights in and to the Final Works, including Trademarks, and Designer shall deliver to Client all Working Files related to the Final Works. Designer shall cooperate with Client and shall execute any additional documents reasonably requested by Client to evidence such assignment, and Client shall reimburse Designer for Designer’s  easonable time and out-of-pocket expenses in connection therewith.
IP 1.2 Trademarks. Client shall have sole responsibility for ensuring that Trademarks do not infringe the rights of third parties, and Client shall indemnify, save and hold harmless Designer from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by a third party alleging trademark infringement, or arising out of Client’s failure to obtain trademark clearance or permissions, for use of Trademarks.
IP 1.3 Client Content. Client Content, including pre-existing Trademarks, shall remain the sole property of Client or its respective suppliers, and Client or its suppliers shall be the sole owner of all trademark, trade secrets, patents, Copyrights, and other rights in connection therewith. Client hereby grants to Designer a nonexclusive, nontransferable license to use, reproduce, modify, display and publish the Client Content solely in connection with Designer’s performance of the Services and promotional uses of the Deliverables as authorized in this Agreement.
IP 1.4 Third Party Materials. Intellectual property rights in Third Party Materials shall be owned by the respective third parties. Designer shall inform Client of all Third Party Materials to be procured by Designer that Client may need to license at Client’s own expense, and unless otherwise arranged by Client, Designer shall obtain a license for Client to use the Third Party Materials consistent with the usage rights granted herein.
Client shall indemnify, save and hold harmless Designer from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by a third party arising out of Client’s failure to obtain copyright, trademark, publicity, privacy, defamation or other releases or permissions with respect to materials included in the Final Works at Client’s request.

IP 2. Rights Reserved to Designer
IP 2.1 Preliminary Works/Working Files. Designer retains all proprietary rights, including property ownership, intellectual property rights and Copyrights, in and to all Preliminary Works and Working Files.
IP 2.2 Original Artwork. Designer retains property ownership in any physically tangible original artwork comprising Final Works, including all rights to display such artwork.
IP 2.3 Designer Tools. Designer Tools and all intellectual property rights therein, including Copyrights, shall be owned solely by Designer. Designer hereby grants to Client a nonexclusive, nontransferable (other than the right to sublicense such uses to Client’s publisher, Web hosting or Internet service providers), perpetual, worldwide license to use the Designer Tools solely with the Final Deliverables for the Project. Client may not directly or indirectly, in any form or manner, decompile, reverse engineer, or otherwise disassemble or modify any Designer Tools comprising software or technology.

10. Can you provide references or testimonials from previous clients?

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I'm happy to share references or testimonials upon request. However, you can find them under the most of my showcased projects on this website.

For example, MAPE branding project.

11. Are you open to long-term collaborations, and do you offer ongoing design support?

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I am very open to establishing long-term collaborations with my clients. I believe that ongoing partnerships contribute not only to the success of individual projects but also to the sustained growth and evolution of a brand's visual identity.

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